FAQ

Frequently Asked Questions (FAQ)

At Palota, we’re dedicated to making your shopping experience as smooth as possible. Whether you’re new to our products or need more information, we’ve compiled answers to some of the most commonly asked questions. If you can’t find the answer here, feel free to contact us at support@palota.co.uk.

We specialize in muscle recovery aids such as foam rollers, massage guns, compression wear, and other accessories designed to help athletes recover faster and more effectively.

We offer standard shipping which typically takes 2-5 business days, and express shipping options for faster delivery. You will receive tracking information once your order is dispatched.

Yes! We offer a 14-day return policy. The item must be unused and in its original packaging. Please visit our Refunds Policy page for more details.

We accept all major credit and debit cards, as well as PayPal.

Absolutely. Our products are designed to help all levels of athletes, from beginners to professionals, recover effectively and stay injury-free.

Each product comes with instructions, but we also provide helpful resources on our blog with tips on how to maximize the benefits of your recovery tools.

Currently, we only ship within the UK. For international inquiries, please contact us at support@palota.co.uk.