Terms and Conditions

Welcome to PALOTA LIMITED. These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our online store

1. Introduction

By accessing or using this website, you agree to be bound by these terms and conditions, including our Privacy Policy. If you disagree with any part of these terms, you must not use this website or make any purchases.

2. Company Information

PALOTA LIMITED

Registered office address24 Springfield Road, London, England, N15 4AZ

Email: support@palota.co.uk

3. Orders and Payments

By placing an order with us, you confirm that all information provided is accurate, and you have the legal right to use the payment method. We reserve the right to refuse any order at our discretion.

4. Shipping and Delivery

We aim to process and ship orders within the stated timeframe. Delivery times may vary depending on your location. PALOTA LIMITED is not responsible for any delays caused by third-party couriers. You will be provided with tracking information where applicable.

5. Returns and Refunds

We offer a 14-day return policy on all unopened and unused products. To initiate a return, please contact us at support@palota.co.uk with your order details. Items must be returned in their original packaging. Refunds will be processed once the product has been inspected and deemed in acceptable condition.

6. Product Descriptions

We strive to provide accurate product descriptions and images. However, PALOTA LIMITED does not guarantee that product descriptions or other content is completely error-free. In case of any discrepancy, please contact us at support@palota.co.uk.

7. Pricing

All prices are listed in GBP (£) and are subject to change without notice. The total price at checkout includes VAT and any applicable shipping costs.

8. Warranty and Liability

Our products come with a manufacturer’s warranty where applicable. PALOTA LIMITED is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Always consult a professional before using any recovery aid or exercise equipment.

9. User Account

You may be required to create an account to purchase products. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

10. Intellectual Property

All content on this website, including text, images, logos, and product information, is the intellectual property of PALOTA LIMITED. Unauthorized use or reproduction is strictly prohibited.

11. Modifications to Terms and Conditions

PALOTA LIMITED reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically for updates.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England.

13. Contact Us

If you have any questions regarding these terms and conditions, please contact us at support@palota.co.uk.